Nissan Nordic Europe Oy is searching for energetic and committed candidates with the ability and drive to deliver first class performance and service for the entire Nordic and Baltic region. Nissan offers you a unique opportunity to be a part of an organization in an exciting and international working environment, with worldwide career opportunities. Join Us! Nissan Nordic Europe's Regional Headquarter is located in Keilaniemi, Espoo.
We are looking for a IS/IT Site Service Delivery Manager for Nissan Nordic Europe.
Your overall objective is to ensure end-to-end delivery of services that are critical to day-to-day operations in a demanding, complex business that never sleeps. From Research & Development to Aftersales operations, Service Delivery enables the business to achieve its goals. The position is based at Nissan Nordic Europe’s headquarters in Espoo. The employment is permanent and you will be hired directly for Nissan Nordic Europe.
As the IS/IT Site Service Delivery Manager, your main tasks and responsibilities will include being responsible to ensure end-to-end delivery of services within the teams’ scope ensuring satisfaction within the business operations and stakeholders. You are also responsible for management of the budget, as well as overseeing financial and purchasing needs of the organisation in order to deliver the agreed programme of work. Additionally, establishing, transitioning and managing the performance of ongoing services with trusted service providers are important part of your routines. Adherence to industry best practice, departmental governance and service delivery methodologies whilst delivering to recognised quality, cost and time constraints are essential in achieving your goals.
Required skills and background
- A minimum of 3-5 years of experience in an enterprise technology and/or service delivery management role within a large, complex, fast-paced organisation
- Strong background in Service Delivery, End User Computing, Infrastructure and Project Management and the principles, methods, techniques and tools for the effective management throughout the full project lifecycle
- Experience of managing the performance of a large, complex managed service with a trusted partner
- Background in Information System/IT management and support with an awareness of varied infrastructures
- Recent, practical experience of ITIL methods, certification is desired but not compulsory
- An awareness and understanding of the organisation in a Sales Company, ideally within the automotive sector
We are looking for a highly motivated person with customer-centric mindset and passion to deliver quality client experience. You communicate clearly and fluently in English at all levels within our multi-cultural organization, knowledge of a Nordic language is seen as an advantage.
We offer you an interesting position in an international working atmosphere with a well-known automotive brand, a chance to deepen your knowledge and develop yourself further.
Apply by 17th of March with registered CV by clicking "Hae/Apply". For more information, you can contact Recruitment Consultant Rami Inkilä, firstname.lastname@example.org. Emailed questions will be answered after 11th of March due to winter holidays.
Nissan Nordic Europe is an import and marketing company operating for Nissan in Finland, Sweden, Norway, Denmark, Estonia, Latvia and Lithuania. The company employs around 175 professionals and the Headquarters is in Espoo, Finland.
Nissan has one of the most comprehensive European presences of any overseas manufacturer, employing over 17,000 people across locally-based design, research & development, manufacturing, logistics, and sales & marketing operations. Nissan’s product line includes award-winning crossovers, commercial vehicles, and the Nissan LEAF, the world’s most popular electric vehicle. The company’s vision aims for zero emission and zero fatality future mobility. Nissan aspires to become the most desirable Asian brand in Europe.
Experis™ is the global leader in professional resourcing and project based workforce solutions. We attract, assess and place specialist professional talent, connecting the passion of individuals with the ambition of business. We specialize in providing professional opportunities across IT and Engineering, Finance and Accounting, Sales, Marketing, Communications and HR. We deliver high-demand talent for mission-critical positions to clients in over 50 countries. Experis is part of ManpowerGroup, the world leader in innovative workforce solutions.