TEST & TECHNICAL SUPPORT SPECIALIST, Helsinki

Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. Our products and solutions have been deployed in over 170 countries, serving more than one third of the world's population.

Työpaikan sijainti: 
Uusimaa, Helsinki
Tehtäväalue: 
IT
Tehtävien määrä: 
1

 

If you are considering the challenge of a Test & Technical Support Specialist position in the world leading telecommunication & consumer electronics company, this might be the opportunity you've been looking for.

You will be the key person to make Huawei products work better for Finnish consumers: you test products before anyone else, you notice issues/bugs and cooperate with R&D to fix them; you listen to consumers, understand their requirements/preference, and help HQ to implement them on products to improve user experience. At first, position is 6 month temporary contract via Experis.

Responsibilities:
-    Huawei consumer products testing: you ensure the quality of Huawei’s products before it delivered to consumers, by tracing and reporting issues to R&D center and verifying the solutions
-    Technical support - help to close service cases from hotline / social media / service center / customers with your professional knowledge and excellent communication skills
-    Collect and analysis user’s feedback from various of channels, and report to HQ to improve user experience on Huawei products

Qualifications and Skills:
-    Excellent collaboration and interpersonal skills with a wide variety of people (consumers, engineers, customers, marketing and retail team members, etc.)
-    Bachelor degree or above. Education background in the major of Computer Science, Telecommunication, Software Engineering, Electrical Engineering, or related discipline are preferred
-    Fluency in both Finnish and English

We provide you:
-    A unique chance to make the change on Huawei products
-    Possibility to experience Huawei's most advanced technology

Work location is at our Sales Office Metsälä, Helsinki.

Interested? Please register your English CV at www.experis.fi ASAP.

For more information please contact Senior Consultant Petteri Paassola, 040 17 55 818 or petteri.paassola@fi.experis.com

Experis™ is the global leader in professional resourcing and project based workforce solutions. We attract, assess and place specialist professional talent, connecting the passion of individuals with the ambition of business. We specialize in providing professional opportunities across IT and Engineering, Finance and Accounting, Sales, Marketing, Communications and HR. We deliver high-demand talent for mission-critical positions to clients in over 50 countries. Experis is part of ManpowerGroup, the world leader in innovative workforce solutions.